Customer Information

Welcome to Ignis & Aqua.

This section contains important information regarding shopping with us, participating in live sales, membership benefits, shipping procedures, product information, safety considerations, and other policies that help us provide a fair and enjoyable experience for our community.

We encourage all customers to review the information about our Shipping, Return, Exchange, & Refund Policy, Live Sale Claim Policy, and our Product Information & Disclaimers before making a purchase or participating in a live sale.

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If you have questions that are not answered within these resources, please contact us and we will be happy to assist you.

Thank you for supporting Ignis & Aqua.